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Acceptable Use Policy

Guidelines for using WAZOBIA-invoice responsibly and legally

Last Updated: December 13, 2025 | Effective: December 13, 2025

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This policy complies with the Cybercrimes (Prohibition, Prevention, etc.) Act 2015 and other applicable Nigerian laws governing electronic commerce and digital transactions.

Introduction

This Acceptable Use Policy ("AUP") sets forth the rules and guidelines for using WAZOBIA-invoice ("the App") provided by WAZOBIA Smartech LTD ("WAZOBIA", "we", "us", or "our").

By using WAZOBIA-invoice, you agree to comply with this AUP. Violation of this policy may result in suspension or termination of your account and may be reported to relevant authorities.

This AUP supplements our Terms of Service and should be read in conjunction with it.

βœ… Permitted Use

WAZOBIA-invoice is designed for legitimate business purposes. You MAY use the App to:

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Create and manage invoices for genuine business transactions

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Generate receipts for actual sales and services rendered

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Track inventory for your legitimate business

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Manage customer records and relationships

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Record payments received for goods and services

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Generate business reports for analysis and tax compliance

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Send legitimate payment reminders to actual customers

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Backup and restore your business data

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Calculate and track VAT for FIRS compliance

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Use AI features for legitimate inventory and voice commands

🚫 Prohibited Activities

The following activities are strictly prohibited and may constitute criminal offenses under Nigerian law:

πŸ’³ Fraud and Financial Crimes

  • βœ—Creating fake or fraudulent invoices for non-existent transactions
  • βœ—Generating false receipts to deceive customers, authorities, or third parties
  • βœ—Inflating invoice amounts for fraudulent purposes
  • βœ—Creating invoices for illegal goods or services
  • βœ—Money laundering or structuring transactions to evade detection
  • βœ—Using the App to facilitate advance fee fraud (419)
  • βœ—Creating fake business records to obtain loans or credit

Violations may be prosecuted under the Cybercrimes Act 2015, Economic and Financial Crimes Commission (EFCC) Act, and Money Laundering (Prohibition) Act 2011.

πŸ›οΈ Tax Evasion and Regulatory Violations

  • βœ—Underreporting sales to evade taxes
  • βœ—Creating false records to reduce tax liability
  • βœ—Manipulating VAT calculations to defraud the government
  • βœ—Generating fake expense invoices to claim improper deductions
  • βœ—Falsifying records to circumvent CAC or FIRS requirements

Tax fraud is prosecuted under FIRS Establishment Act and may result in criminal penalties.

πŸ‘€ Identity Fraud and Impersonation

  • βœ—Creating invoices impersonating another business or individual
  • βœ—Using false business names, TIN numbers, or registration details
  • βœ—Stealing or misusing another person's business identity
  • βœ—Creating accounts with fraudulent or stolen identities
  • βœ—Falsely claiming government or regulatory affiliation

Identity fraud is a criminal offense under the Cybercrimes Act 2015, Section 22.

⚠️ Harassment and Abuse

  • βœ—Sending threatening or harassing payment reminders
  • βœ—Using the App to stalk, intimidate, or threaten individuals
  • βœ—Sending spam messages or unsolicited communications
  • βœ—Creating invoices to harass or extort individuals
  • βœ—Collecting customer data for malicious purposes

πŸ’» Technical Abuse and Security Violations

  • βœ—Attempting to hack, reverse engineer, or modify the App
  • βœ—Introducing malware, viruses, or malicious code
  • βœ—Attempting to access other users' data without authorization
  • βœ—Circumventing security measures or access controls
  • βœ—Using automated tools to scrape or extract data
  • βœ—Overloading or attacking our systems (DDoS)
  • βœ—Exploiting vulnerabilities instead of responsibly disclosing them

Cyber attacks are punishable under the Cybercrimes Act 2015 with imprisonment up to 7 years.

πŸ” Subscription & License Terms

When you subscribe to a paid plan, you agree to the following license terms. Understanding these terms is essential to avoid subscription issues.

πŸ’³ Payment Reference Code

When you initiate a payment, a unique Payment Reference Code is generated:

  • β€’The code is generated server-side (not on your device) using cryptographically secure random characters
  • β€’Format: WZB-XXXX-XX (e.g., WZB-A3TK-HJ)
  • β€’You must use this code as the narration/description when making your bank transfer
  • β€’The code is linked to your User ID and Device ID for verification

πŸ“± Device-Bound Licensing

Your unlock code is cryptographically bound to your specific device:

  • β€’The unlock code contains a digital signature that encodes your User ID, Device ID, and subscription plan
  • β€’Device fingerprinting validates the device identity (device ID, installation ID, platform, model)
  • β€’A 70% device match is required for the license to be considered valid
  • β€’You may use your subscription on multiple devices within your plan's device limit (Pro: 2, Advanced: 5, Platinum: Unlimited)

🚫 Code Sharing Prohibited

Unlock codes are non-transferable and cannot be shared:

  • βœ—Sharing unlock codes with other users is a violation of this policy
  • βœ—Shared codes will fail device fingerprint validation and be rejected
  • βœ—Attempting to use someone else's unlock code may result in account suspension
  • βœ—Reselling or distributing unlock codes is strictly prohibited

Each subscription is licensed to a single user and their authorized devices only.

πŸ–₯️ Server Tracking & Verification

To prevent fraud and ensure license integrity, our servers track:

  • β€’User ID: Your unique account identifier
  • β€’Device ID: A unique identifier for your device
  • β€’Device Fingerprint: Platform, model, OS version, and app version
  • β€’License Status: Provisional, confirmed, revoked, or expired
  • β€’Payment Status: Pending, awaiting verification, confirmed, failed

This data is used solely for license verification and is handled in accordance with our Privacy Policy.

⏰ Payment Verification Timeline

Time PeriodStatusAccess Level
0-24 hoursProvisionalFull access (awaiting verification)
24-48 hoursGrace Period 1Full access with warning messages
48-72 hoursGrace Period 2Limited features
72-96 hoursGrace Period 3Contact support warnings
96+ hoursLockedPremium features blocked

If your payment cannot be verified within the grace period, your license status may be set to "revoked" and premium features will be disabled.

⚠️ License Revocation

We reserve the right to revoke your license under the following circumstances:

  • β€’Payment cannot be verified within the verification period
  • β€’Fraudulent payment or chargebacks
  • β€’Violation of this Acceptable Use Policy
  • β€’Attempted code sharing or license circumvention
  • β€’Detection of tampering, reverse engineering, or security bypass attempts

Revoked licenses cannot be reinstated. Users may need to purchase a new subscription.

πŸ“‹ Cancellation Tracking & Verification

All subscription cancellations are tracked and logged. When you cancel your subscription from the app, the following information is recorded:

  • β€’User/Business ID: Your unique account identifier
  • β€’Cancellation Timestamp: Exact date and time of cancellation
  • β€’Device Information: The device used to initiate cancellation
  • β€’Cancellation Reason: If provided by the user
  • β€’Subscription Details: Plan tier, original purchase date, payment method
  • β€’Usage History: Feature usage during the subscription period

πŸ”” Admin Notification

Our system automatically notifies administrators when a subscription is cancelled. This ensures prompt processing of any refund requests and helps us improve our service based on cancellation feedback.

πŸ’° Refund Process

Cancellation alone does not automatically trigger a refund. If you wish to request a refund after cancelling:

  1. Cancel your subscription from the app (Settings β†’ Subscription)
  2. Contact our customer service team within 7 days of your original purchase
  3. Provide your transaction reference and reason for refund
  4. Our team will verify your cancellation and process eligible refunds

See our Refund Policy for complete details on eligibility and processing times.

πŸ‡³πŸ‡¬ Nigerian Law Compliance

Your use of WAZOBIA-invoice must comply with all applicable Nigerian laws, including but not limited to:

πŸ’» Cybercrimes (Prohibition, Prevention, etc.) Act 2015

Prohibits computer-related fraud, identity theft, cyber stalking, and other cybercrimes. Violations carry penalties including imprisonment and fines.

πŸ›‘οΈ Nigeria Data Protection Act (NDPA) 2023

Governs the processing of personal data. You must handle customer data in compliance with NDPA requirements.

πŸ’° Money Laundering (Prohibition) Act 2011

Prohibits money laundering activities. Suspicious transactions may be reported to the NFIU.

🏦 EFCC Establishment Act 2004

Economic crimes including fraud and financial crimes are investigated by the EFCC.

πŸ“Š FIRS Establishment Act

Requires accurate record-keeping for tax purposes. False records constitute tax fraud.

🏒 Companies and Allied Matters Act (CAMA) 2020

Regulates business registration and operation in Nigeria.

βš–οΈ Federal Competition and Consumer Protection Act (FCCPA) 2018

Protects consumers from unfair business practices and false advertising.

πŸ‘€ Your Responsibilities

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Accurate Information

Ensure all invoices and business records contain accurate, truthful information

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Account Security

Keep your PIN and password secure; do not share access credentials

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Legal Compliance

Ensure your business activities comply with Nigerian law

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Tax Compliance

Maintain accurate records for FIRS reporting and VAT obligations

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Customer Data Protection

Handle customer data in compliance with NDPA requirements

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Report Abuse

Report any suspected abuse or security issues to us promptly

βš–οΈ Enforcement

Violation of this Acceptable Use Policy may result in:

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Warning

First-time minor violations may result in a warning and request to correct behavior.

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Account Suspension

Repeated or serious violations may result in temporary suspension of your account.

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Account Termination

Severe violations will result in permanent termination of your account without refund.

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Legal Action

Criminal activities will be reported to the Nigeria Police, EFCC, or other relevant authorities, and we may pursue civil remedies.

πŸ“’ Reporting Violations

If you become aware of any violation of this AUP, please report it immediately:

πŸ“§ Email

hi@wazobia-invoice.ng

πŸ’¬ WhatsApp (MTN)

+234 707 011 5959

πŸ›‘οΈ Whistleblower Protection

We protect the identity of individuals who report violations in good faith. Reports can be made anonymously.

πŸ“ Updates to This Policy

We may update this Acceptable Use Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the App after changes constitutes acceptance of the revised policy.

For material changes, we will provide notice through the App or via email.

πŸ“ž Contact Us

Questions about this Acceptable Use Policy? Contact us:

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General Inquiries

hi@wazobia-invoice.ng
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Company

WAZOBIA Smartech LTD

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Address

Lagos, Nigeria